How do I make a return?

Introduction and Instructions

Would you like to withdraw from your purchase? In accordance with applicable regulations, you have the right to withdraw from the purchase contract, without giving any reason, within 14 days from the day on which you or a third party designated by you receives the products.

To exercise your right of withdrawal quickly and easily, simply fill out the form below. Once submitted, you will immediately receive a confirmation email on a durable medium.

Important information before proceeding

• ¦ Return timeline: After completing this form, you will have 14 days to send the goods back to our warehouse.
• ¦ Condition of goods: Products must be returned intact, in their original packaging (where possible), unused, and complete with all accessories and manuals.
• ¦ Shipping costs: Unless otherwise specified, the direct costs of returning the products are borne by the consumer.
• ¦ Refund: We will process the refund using the same payment method received within 14 days of receiving your request. The refund may be withheld until the actual receipt of the goods or until proof of return shipping is provided.